Due to the nature of luxury resale items, all sales are final.
Returns are only accepted if an item is proven not authentic.
Customers must contact us within 24 hours of receiving the item if there is an issue.
Refunds are processed after verification of the claim
To complete your return, we require the complete packaging with proof of purchase, and proof of inauthenticity
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of day
Need help?
Contact us at {info@geniasprelovedluxury.coml} for questions related to refunds and returns.