Luxury Purchase Policy

At Genia’s Preloved Luxury, all items are sourced from trusted international partners upon confirmed payment.

Order Process

All items are sourced on demand. Once payment has been successfully received and confirmed, we immediately begin sourcing the selected luxury item.

Sourcing Timeline

Sourcing and processing typically take 2–5 business days before shipping.

Shipping

Payment Policy

Full payment must be completed before sourcing begins. Orders will not be processed until payment has been confirmed.

Returns & Cancellations

Because items are sourced specifically for each order, cancellations or refunds are not accepted once sourcing has begun.(sourcing begins immediately after payment confirmation)

Authenticity

All items sold by Genia’s Preloved Luxury are carefully sourced and guaranteed authentic luxury pieces.

Delivery

We offer free nationwide delivery within Nigeria.

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