At Genia’s Preloved Luxury, all items are sourced from trusted international partners upon confirmed payment.
Order Process
All items are sourced on demand. Once payment has been successfully received and confirmed, we immediately begin sourcing the selected luxury item.
Sourcing Timeline
Sourcing and processing typically take 2–5 business days before shipping.
Shipping
Orders are shipped using DHL Express international delivery. Estimated shipping time is 3–5 business days after sourcing which takes 2-5 business days are completed. Tracking information will be provided once the order has been dispatched.
Payment Policy
Full payment must be completed before sourcing begins. Orders will not be processed until payment has been confirmed.
Returns & Cancellations
Because items are sourced specifically for each order, cancellations or refunds are not accepted once sourcing has begun.(sourcing begins immediately after payment confirmation)
Authenticity
All items sold by Genia’s Preloved Luxury are carefully sourced and guaranteed authentic luxury pieces.
Delivery
We offer free nationwide delivery within Nigeria.